privacy policy &
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Privacy Policy

This privacy policy describes how Allevo Veterinary Solutions LLC collects and uses the data we collect related to your use of our Website and is effective as of September 20, 2021 (last revised on 09/20/21).

Personal Identifiable Information We Collect

We collect and store any contact information you provide through our contact us form and newsletter opt-in form on this website. We also collect and store the information you provide on any of our online forms for any of our services and/or products. We use this information strictly to contact you in connection with the sale of our product(s). We will never share or sell any information you provide through this Website that we collect or use such information to send marketing emails to you or other promotional materials unless you have purchased products or opted in for updates from our newsletter opt-in form. We do not store any credit card or bank account information you submit on this Website to pay any invoice we may send to you as an existing customer. We store any data you submit and that we collect in our host server databases we control through our host provider account (Bluehost) and/or through our MailChimp CRM & contact management dashboard through WordPress. We store all data for no more than three (3) years.

Anyone under the age of 18 is expressly prohibited from submitting or posting any information on this Website. We do not knowingly collect personal information of anyone under the age of 18 and do not intend that any materials contained on this Website are directed to or targeted towards children under the age of 13.

How We Automatically Collect Your Data

When you access our Website, we collect and store certain non-personally identifiable information sent automatically by your browser through server logs. This includes your IP address, which may tell us your general location information, such as your country and sometimes your city, state and/or zip code, and the domain name from which you access our website. We also automatically collect and store other standard server log information, such as your browser type and language, the pages you access and the date and time you access pages on our website and your operating system version. We also may determine what technology is available through your browser in order to provide you with the most appropriate version of any of our web pages. We may also use this information to redirect you to a different version of our website if you are accessing our website through a mobile or similar device.

We also collect device-specific information about your mobile and other devices such as the type of device you are using, device model, manufacturer, screen resolution and your page views. We do this to help us determine which aspects of the website work best for mobile traffic and which mobile marketing campaigns work best for the business, including mobile advertising, mobile search marketing, text campaigns, and desktop promotion of mobile sites and services.

How We Use Cookies

We may monitor your use of this website through the use of automatic data collection tools (“cookies”) and you consent to our use of these tools when you use and access our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting to refuse all cookies, we place cookies on your browser immediately as soon as you visit our site. We use both “first-party cookies” and “third-party cookies.” First-party cookies are those used by our Website each time you visit our Website. Third-party cookies are cookies that are set by a third-party source other than our Website. We also use both “persistent cookies” that remain on your device for the period of time specified in the cookie (these cookies are activated each time you visit our Website) and “session cookies,” which allows us to track your actions on this Website during a browser session. Each time that you open up a browser window and then close the browser window represents a single browser session. All session cookies are created temporarily and are deleted once you close your browser window.

First-party Cookies: 

• Google Analytics. We presently use Google Analytics in order to collect information about your use of this website. Other than through Google Analytics we do not use cookies to identify you uniquely or collect any unique device information about you.

  We do not link or bundle any Website use information through Google Analytics with any unique identifiers such as your personal identifiable information that we collect/store to aggregate data to create profiles or categories.

Third-party Cookies:

The following third-parties place cookies on your browser:

• Facebook Conversion Pixel. We use the Facebook conversion pixel to track visitors to our Website. This allows us to display interest-based advertisements (“Facebook Ads”) to users of the website when they visit the social network “Facebook” or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you. We also use the Facebook Pixel and the Conversions API to ensure that our Facebook Ads match the potential interest of users and are not annoying. With the help of the Facebook Pixel, we can track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).
• Mail Chimp CRM & Contact Management. We use the MailChimp CRM & contact management web-application to manage our invoice and customer relationship system, and for any email/SMS marketing services. (MailChimp is compliant with Privacy Shield Principles and has certified its compliance with the EU-U.S. Privacy Shield Framework.) You can learn more about how MailChimp may use any information you provide through this website here.

We do not participate in any ad networks or have any advertising partners and do not use cookies to show you targeted ads on this Website or on any other website. We do not allow any third-party advertisers to place cookies on your browser to track your use and/or show you targeted ads when you use this Website. 

Our Third-Party Service Providers & Plug-Ins That Collect Your Data

We use third-party service providers including PayPal to process customer payments, Bluehost and WooCommerce to host this Website and Vimeo.com to provide videos to you. In the course of providing these services and/or products to us, such third parties may sometimes have limited access to information collected on this Website, including some of your Identity Information, used for the purposes of providing the services to you in operation of this Website. This limited access is incidental to the services being provided by such third parties and no permission or consent is granted by us for any third party provider to use or disclose this information in any manner whatsoever other than as necessary to provide the applicable service to us. Vimeo does collect data on your visits to this website, such as which pages you view.

We currently do not share any information we collect through your use of this Website with any third-party SEO or marketing consultants or partners.

We do not outsource customer file support or administrative functions that may expose your personal information to any third-parties.

Social Media Tracking

We may provide access to services or features on our Website that enables you to share information with certain social networks and interact with us on our Facebook page, LinkedIn page and/or other social media platform we may use, such as the Facebook Like button or Facebook widgets, the Share this button, etc. These features or widgets may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Your use of these features may result in the collection or sharing of information about you by social media websites. You should carefully review the privacy policies and settings on those specific social media sites. We shall under no circumstances have any liability to you for the information collection practices of these third-party social media websites. Social media features and widgets are either hosted by a third party or hosted directly on our Website.

How to Delete and Block Cookies and Changes Your Cookie Settings

You can block our cookies or third-party cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies (including essential cookies), you may not be able to use all or parts of our site in the manner intended. Your Internet browser allows you to change your cookie settings in the ‘options’ or ‘preferences’ menu of your browser. Please visit the following links for more information on these settings.

Cookie settings in Internet Explorer
Cookie settings in Firefox 
Cookie settings in Chrome 
Cookie settings in Safari 

For more information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/

Your Rights Under the GDPR

Under the General Data Protection Regulation (GDPR), EU citizens (and individuals located in the EU during data collection) have the following rights:

1. The right to access stored personal data and have it provided to you in an electronic, machine-readable format.
2. The right to rectify errors in your personal data.
3. The right to know how your personal data will be used.
4. The right to know how long your personal data will be stored.
5. The right to know with whom your personal data is being shared.
6. The right “to be forgotten” and have any stored personal data permanently deleted.
7. The right to withdraw your prior consent to and/or restrict certain uses of personal data we collect.
8. The right to know the source of your personal data collection if informed consent was not given.

If you are an EU natural citizen, please email support@allevovet.com to contact us in order to exercise any of these rights.

Your California Resident Privacy Rights

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of their personal information to third parties for their direct marketing purposes. California law also allows California residents to opt-out of having this information disclosed. If You are a California resident and desire to make such a request, please contact support@allevovet.com. Please include the words “California Privacy Disclosure Request” in the subject line.

Changes to this Policy

If we decide at any time to change this Policy, we will revise the effective revision date posted at the top of this Policy. If we make significant changes to this Policy, We will also notify you by other means, such as by posting a notice somewhere prominently on our home page. Your continued use of our Website after your receipt of any notice of any changes by us shall be deemed to be your assent to any such changes.

How We Protect Your Information

We use industry-standard security measures to protect all Information you provide through this Website including the use of Transport Layer Security (TLS) encryption and the use of a comprehensive web application based firewall. We make no guarantee, warranty or representation that your personal information, or any other information you provide through this Website, will remain secure at all times from any illegal or unauthorized access of the information by third parties. We shall not, under any circumstances, be held responsible or liable for information or transmissions that are accessed by third parties illegally or without authorization through this Website and/or network. We will report any unauthorized access of your information promptly upon discovery, and we will use our best efforts to remedy any security vulnerability that contributed to the unauthorized access.